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최애리 ( Choi Ae-Lee ) - 이화여자대학교 일반대학원
김미영 ( Kim Mi-Young ) - 이화여자대학교 간호대학
최수진 ( Choi Su-Jin ) - 이화여자대학교 일반대학원
구종모 ( Koo Chong-Mo ) - 이화여자대학교 일반대학원
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Abstract
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Purpose: Span of Control defines the scope of the managers' responsibilities to manage nursing staff. This study was done to measure span of control of front-line nurse managers (FLNMs) in Korea hospitals resulting in improvement in their work efficiency.
Methods: A sample of 203 FLNMs from five tertiary hospitals was recruited and completed the questionnaires. Data were analyzed using χ2-test, Fisher's exact test, independent t-test, ANOVA, Scheffe, and Pearson correlation coefficient.
Results: FLNMs had ‘narrow’ (n=8, 4.3%), ‘appropriate’ (n=161, 87.0%), and ‘wide’ (n=16, 8.6%) span of control. Span of control had significant correlations with the number of nurses (r=.63, p<.001), the number of non-nurses (r=.53, p<.001), units (r=.52, p<.001), staff (r=.83, p<.001), and programs (r=.67, p<.001).
Conclusion: The research findings indicate that attention should be given to unit complexity, program diversity, total staff, and skills. Moreover, administrators of hospital and nursing departments need to provide systematic support in accordance with FLNMs’ wide span of control.
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KeyWords
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인력관리, 업무량, 간호 관리자
Personnel management, Workload, Nurse managers
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원문 및 링크아웃 정보
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등재저널 정보
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